Accessible Wet Room Closure

The Accessible Wet Room is currently closed for essential maintenance and we hope for it to reopen on Friday 21st August. In the meantime, alternative accessible shower facilities are available to use, but these do not have an electronic hoist or changing bed. Thanks for bearing with us.

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Etiquette & Protocol

Behaviour Policy

Last Updated: 17 Jun 2026

Basingstoke Aquadrome and Basingstoke & Deane Community Leisure Trust has a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.